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Terms & Conditions

By submitting an order, you are accepting the Terms and Conditions of this website.

 

Your Details

 

a. When you register on this website, you will be required to choose a contact email address and password. You are responsible for all sessions and transactions taken under these details. You should keep your password safe, not disclose it to anyone and should change it immediately if you feel it has been compromised.

 

b. If any of your details change you must inform us as soon as possible. You may update your details by signing into your account on this web site, and amending the relevant section.

 

The Contract Between Us

 

365ink is a trading name of 365ink Limited and the terms, ("we","us") refer to 365ink Limited.

 

Any contract for purchases made through the website will be with 365ink Limited, registered in England, and whose registered office is Unit 7, Brockwell Court, Willington, County Durham, DL15 0UT. Our Terms & Conditions apply to all transactions on our website, please read through these carefully before placing your order and then print a copy for future reference.

 

Our order acknowledgment is not a contract and does not constitute an acceptance of your order, but only a record of your offer to purchase a particular item at a particular price. After you place an order, we reserve the right to accept, refuse, or limit your order for any reason, including, but not limited to, credit review, the unavailability of a product or errors in the prices and product descriptions posted on this web site. By placing your order, you agree to accept all terms & conditions set forth within this site, including our terms & conditions of sale. Our total liability shall be limited to the price paid for the item which incurred the liability.

 

We must receive payment of the whole of the price for the goods that you order before your order can be dispatched, and the contract formed. Ownership of the goods is transferred to you at the point of dispatch of the goods from our warehouse. Once payment has been received we will acknowledge receipt of your order by sending an email to you at the email address you provided. Our dispatch of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.

 

We are entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by email. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

 

 

Withdrawal By You From The Contract

 

In addition to the Guarantees provided by us, there are certain circumstances in which you may have a lawful right to withdraw from the contract and these are set out here.

 

a. You may withdraw your order for goods at any time up to the end of the seventh working day after you have received the goods. You do not need to give us any reason for withdrawing your order nor will you have to pay any penalty.

 

b. The only circumstances in which you cannot withdraw your order is where you have taken the goods you have ordered (or the ones in relation to which you want to withdraw) out of their sealed package.

 

c. To withdraw your order you must notify us in writing.

 

d. If you have received the goods before you withdraw your order then, unless you have lost your right to withdraw because you have taken the goods out of their sealed package, you must send them back to us at your own cost and risk. If you withdraw your order but we have already processed the goods for delivery and you have received them, you must not unpack the goods when they are received by you and you must send the goods back to us at your own cost and risk as soon as possible.

 

e. Once you have notified us that you are withdrawing your order, any sum debited to us from your credit/debit card will be re-credited to you (excluding any delivery charges) as soon as possible and in any event within 30 days of your order provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you.

 

Availability Of Goods

 

If we have insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by us from your credit card will be re-credited to your account and we will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

 

Delivery of Goods

 

a. We will arrange shipment on your behalf for the goods ordered by you to the person and address you give us at the time you make your order.

 

b. You will become the owner of the goods you have ordered when the goods are dispatched from our warehouse.

 

We take payment from your card after we receive your order, once we have checked your card details. Goods are sold subject to availability, in the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.

 

The price you pay is the price displayed on this website at the time we receive your order with the following exception: Whilst we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

 

We do file details of your order. Please read our Privacy Policy for details of how these can be obtained.

 

We do not guarantee that this website will be compatible with your PC, and we accept no liability for any corruption or loss of data held on your PC, or any liability for any other loss or damage of any kind caused to your PC resulting from use of this website.

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